5 admin jobs to automate this month

Most small businesses don’t need new software. They need the tools they already have to talk to each other. This short guide covers the five admin jobs that eat the most time, what each looks like automated, and one thing you can do this week to get started.

What’s inside

1. Answering the same enquiriesYou or your team type the same answers about prices, opening times, availability or “where’s my order?” every day.
2. Re-typing orders and bookingsNew orders or bookings arrive in one place (your website, online store or email) and someone copies them into a spreadsheet, your accounts or a calendar.
3. Missed callsCalls go unanswered while you’re on the tools, with a customer or after hours, and some of those callers ring the next business on the list.
4. Chasing who’s doing whatJobs live in someone’s head, a whiteboard or a group chat, and you spend time asking whether things are done.
5. Invoices, receipts and formsSomeone keys in supplier invoices, receipts or paper forms line by line, and mistakes surface weeks later.

Plus how to pick your first one, and the two rules that keep automation safe.