AI automation for Canberra businesses
We look at how work really flows through your business, connect the tools you already use, and find the opportunities you haven’t spotted yet. AI handles the repetitive work, with a person in the loop wherever it matters, and your team gets hours back each week.
From $4,000 + GST, as a fixed quote.
Give your team its time back
Computers are faster and more accurate than people at repetitive work. Hand it over, and your team has time for what only people can do: looking after customers, building relationships, improving what you sell and making the big decisions.
- Re-typing orders, bookings or enquiries from one system into another.
- An inbox full of the same five questions, answered by hand every day.
- Back-and-forth emails just to find a time for an appointment.
- Missed calls that turn into missed jobs, because everyone’s busy.
- Asking around to find out where a job is up to, and whether it’s done.
- Approvals sitting in someone’s inbox, holding up the work.
The repetitive work, handled
Start with the one job that wastes the most time, then add more once you’ve seen it work.
Email and enquiry replies
Common questions answered in your voice within minutes. Replies are drafted for a quick check, or sent automatically for the simple ones.
AI voice call agents
A receptionist that answers every call, day and night: it answers questions, books appointments, takes messages and sends you a summary.
Orders and bookings into your systems
New orders and bookings flow from your website or online store into your spreadsheet, accounts and calendar, with no re-typing.
Self-booking appointments
Customers book their own time from your real availability, with confirmations and reminders sent for you.
Tasks and status updates
Each new job becomes a task for the right person, and your team and customers can see where it’s up to without asking.
Approvals and internal workflows
Leave, purchases, quotes and sign-offs go to the right person, get approved from a phone, and are recorded.
Documents and data entry
Invoices, receipts and forms read and entered for you, with anything unusual flagged for a person to check.
Documentation
Standard operating procedures, business rules and how-to guides, written up from how your team really works and kept up to date.
Connected systems
Outlook or Gmail, Excel or Google Sheets, Xero, Shopify, booking systems and CRMs, sharing data instead of living in silos.
What it looks like in practice
A few common ways businesses put automation to work. Pick one to see it step by step.
One order, no copy and paste
How a small online business might work once its tools are connected.
- A customer orders online on your website or online store.
- The order lands in your data in your spreadsheet or database, and in your accounts.
- A confirmation email goes out straight away, with the details the customer needs.
- A task appears on a staff phone to pack or prepare the order, assigned and tracked to done.
- The customer calls about delivery and a voice agent answers with the order status, any time.
Appointments that book themselves
How a clinic, studio or trades business might take bookings without the back and forth.
- A customer books online choosing a time from your real availability.
- It’s in every calendar yours, the right staff member’s and the customer’s.
- Reminders go out by email and text, with a link to reschedule.
- The job is ready to go on the staff member’s phone, with the customer’s history.
- Invoice and follow-up the invoice lands in your accounts, and a review request goes out the next day.
Approvals that don’t get stuck
How an office team might handle requests and sign-offs.
- Someone makes a request leave, a purchase, a quote or a document to sign off.
- It goes to the right person based on your rules: the amount, the team and who’s away.
- They approve from their phone in one tap, with everything they need to decide.
- It’s recorded and actioned in your systems, with the paperwork filed.
- Everyone knows the outcome the person who asked, finance and anyone else who needs to.
Everyone knows where things are at
How a busy team might stay up to date without chasing each other.
- Work moves along a job is booked, started, waiting on parts or finished.
- The status updates itself from the tools your team already uses.
- A morning summary shows the team what’s due, what’s stuck and who’s on it.
- Customers hear too “We’re on the way” and “It’s done”, without a phone call.
- Problems show up early anything overdue or stuck is flagged to a manager.
From first call to time saved
Tell us how work flows today
A two-minute form: which jobs take the most time and which tools you use. We reply within one business day.
We map it with you
A short call, or a workshop in person in Canberra, to map the workflow and pick the step that will save the most time.
Fixed quote, then build
A fixed price from $4,000 + GST, agreed before we start. We build in small steps and test with your real examples.
Go live and train your team
We switch it on alongside your team, train everyone, and hand over clear notes. Then we measure the time saved.
Not sure where to start? Get a free 30-minute consultation
Tell us which jobs eat your team’s week. We’ll look at how the work flows today and show you where automation would pay off, before you spend anything.
You’ll come away with
- The one or two jobs worth automating first, and roughly how many hours a week they’d save.
- Which of your current tools can be connected, and what (if anything) you’d need to add.
- A rough cost range, so you can decide if it’s worth a fixed quote.
No obligation and no sales pitch. By phone, video call or in person in Canberra.
Automation you can trust
Our team has 17+ years of experience delivering systems across the private and public sectors, where getting data and privacy right isn’t optional.
A person in the loop
Anything sensitive, unusual or costly waits for a person to approve it.
Your data stays yours
It stays in your accounts, and we use business-grade AI services that don’t train on your data.
Privacy by design
We design around your privacy obligations, including the Australian Privacy Principles.
You own it
The automations, accounts and documentation are yours, with no lock-in.
What can you automate?
Most work that follows a pattern: replying to common emails, answering and logging calls, self-booking appointments, moving orders between systems, assigning tasks and keeping everyone up to date, routing approvals, reading invoices and forms, and writing up procedures. If you do it the same way more than a few times a week, it’s worth a look.
Do we need to change the tools we use?
Usually not. We connect the tools you already have, such as Outlook or Gmail, Excel or Google Sheets, Xero, Shopify and your booking system. Where a new tool would save you more, or a tool can’t be connected, we’ll tell you and suggest the simplest option.
Will a voice agent sound like a robot?
Modern voice agents sound natural and can hold a real conversation. We set clear limits on what it handles, and it passes anything outside those limits to you with a summary, so callers are never stuck.
What happens if it gets something wrong?
We design for that from the start: anything sensitive or unusual waits for a person, and every action is logged so you can see what happened.
How long does it take?
A first automation is typically live within a few weeks of the mapping session. Your fixed quote includes the timeline, and you see progress on your project board throughout.
What does it cost?
Most automation projects start from $4,000 plus GST, as a fixed price agreed before work starts. Any running costs for AI or software services are set out up front, in your name.
Get a fixed quoteReady for a fixed quote?
Tell us in two minutes. We’ll reply within one business day with a fixed quote from $4,000 + GST, or a few questions to firm it up.