We don’t just deliver an app
We deliver the understanding, the plan and the visibility that make a product succeed: research into your users, a tested design and solid engineering, wrapped in a project that gives you visibility of every step. And when your systems need to work together, we connect them with AI and automation.
User research and discovery
Great products start with the people who use them. Before we design anything, we get to know your users and customers in detail, so every feature is built for a real need.
From $2,900 + GST, as a fixed quote.
Get a fixed quoteStakeholder workshops
Get clear on goals, constraints and what success looks like, in numbers.
Customer interviews and surveys
Hear it from the people who will use the product, not just the people paying for it.
Personas
Who your users are, what drives them, what frustrates them and what they need from you.
Step-by-step user maps
How each type of user gets from start to finish today, step by step, with the frustrations and the chances to make it easier marked.
Year-in-the-life views
For products with a seasonal rhythm, a map of who does what, and when, across the whole year.
ExamplePitch: personas for every type of user, from coaches to parents, with goals, frustrations and needs.See the project →Product design and prototyping
We turn what we learn into flows, prototypes and polished screens. A clickable prototype lets you test the idea with customers and investors early, when changes are cheap.
Prototypes from $2,000 + GST, as a fixed quote.
App development, from prototype to launch →
Get a fixed quoteUser flows
The shortest path for each user to get their job done.
Clickable prototypes
A low-fidelity version you can put in front of people to test, before anything is built.
Interface design
Clean, accessible screens for web and mobile, built on a style guide made for your business and brand. No brand or logo yet? We can help you create one.
Product brand
Name, logo and look and feel for new products.
ExampleKwoted: a nine-step guided quote flow, designed around how car owners describe a repair.See the project →Product engineering
We build in small, tested increments. Every feature has written acceptance criteria and the automated tests that prove it, and nothing reaches your real customers until you approve it.
Most apps start with a clickable prototype, from $2,000 + GST, as a fixed quote.
Custom software for your business →
Get a fixed quoteWeb apps and platforms
Customer portals, marketplaces, booking systems and internal tools.
iOS and Android apps
One app, built once and published to both the App Store and Google Play, so you’re not paying to build it twice.
Accounts, roles and permissions
The right access for every type of user, designed up front.
Payments and marketplaces
One-off payments, subscriptions and payouts to providers.
Integrations
Connect to the accounting, CRM and messaging tools you already use.
Automated quality checks
Hundreds of automated tests run on every release, including real-browser checks.
ExamplePitch: a multi-sport club platform on phone, tablet and desktop, with fifteen-plus roles and permission sets.See the project →AI and automation
Most businesses still run on spreadsheets, inboxes and copy and paste. We map how work really flows through your business, then use AI tools to connect your systems and automate the manual steps, with a person in the loop wherever it matters.
From $4,000 + GST, as a fixed quote.
Examples, how it works and pricing →
Get a fixed quoteWorkflow mapping
We map how work moves between your people and systems today, and find the steps worth automating first.
Connected systems
Your website, online store, spreadsheets, accounting and CRM sharing data, instead of someone re-typing it.
Task lists for your team
New orders, bookings and enquiries become tasks on your staff’s phones, assigned and tracked to done.
Email and enquiry replies
Replies to common questions drafted in your voice and tone, ready to check and send, or sent automatically.
Voice call agents
An AI receptionist that answers calls day and night, answers questions, books appointments and takes messages.
Documents and data entry
Invoices, forms and receipts read and entered for you, with anything unusual flagged for a person.
Safe by design
Clear rules on what runs on its own and what needs a person, and your data kept private.
Project management and visibility
No chasing for updates. You get a live project board with the roadmap, the backlog, who the product is for and the real status of every item, without needing a status meeting.
Our team are certified practitioners in PRINCE2 Agile®, Managing Successful Programmes (MSP®) and Scrum (Certified ScrumMaster®).PRINCE2 Agile® and MSP® are registered trade marks of the PeopleCert group. Certified ScrumMaster® is a registered trade mark of Scrum Alliance, Inc.
See how a project runs, stage by stage →
Get a fixed quoteYour project board
Roadmap, backlog, personas, user maps and live status, in one place and always current.
A clear backlog
Work broken into epics, features and user stories, each with acceptance criteria.
Now, next, later
Work sequenced into horizons, so you see what ships now and what comes after.
Plain status
Every item moves through Planned, Designing, Ready for build, Building, Testing, Signed off and Live. No guesswork.
Risks, issues and decisions
Flagged early and recorded with the reason, so nothing is lost or re-argued.
You sign off
Nothing goes live until you’ve seen it working and approved it.
Launch and growth
A product isn’t finished at launch. We help you launch well, measure what users actually do, and keep improving the product month by month.
Get a fixed quoteLaunch pages
A clear landing page that explains the product and captures interest.
Analytics
Measure what users do, not just how many arrive.
Support and hosting
Monitoring, updates and fixes, month to month with no lock-in.
Ongoing improvement
A steady rhythm of improvements, driven by what you learn from users.
ExampleKwoted: a landing page that explains the service in three steps.See the project →Websites and online stores
Not every project needs a product team. If you need a fast, good-looking website or an online store, we design and build it quickly, at a fixed price.
From $2,000 + GST, as a fixed quote.
Examples, how it works and pricing →
Get a fixed quoteWebsite design and build
Mobile-first, fast and easy to update.
Online stores
Products, payments, shipping and stock on a proven ecommerce platform, easy for your team to run.
Landing pages
One sharp page for a launch, campaign or idea.
Care and hosting
Hosting, updates, backups and small changes, handled.
ExampleRech Building Group: an image-led website showcasing residential and commercial projects.See the project →How much does a project cost?
Every project gets a fixed-price quote before any work starts, so there are no hourly surprises. As a guide, user research starts from $2,900, clickable prototypes from $2,000, AI automation from $4,000 and websites from $2,000, all plus GST. Most apps start with a prototype, so you can test the idea before committing to the full build. Answer a few quick questions and we’ll send your quote within one business day.
Get a fixed quoteHow long will it take?
As a guide, a basic website takes a few weeks, a polished clickable prototype from two to four weeks, and a full web or mobile app two to three months. The biggest factors are how clear you are on your users’ needs and how quickly we get the inputs and decisions we need from you. Your quote includes a timeline broken into clear milestones, and we keep you updated at each one. If you have a hard deadline, such as a launch or an event, tell us up front and we’ll plan around it.
Tell us your timelineHow will I know how my project is going?
You get a live project board with the roadmap, the backlog, who the product is for and the status of every item, from Planned through Designing, Ready for build, Building, Testing and Signed off to Live. No chasing for updates, and nothing goes live until you’ve seen it working and approved it.
See how we workWho will I actually be working with?
You’ll have one dedicated contact who leads your project from the first conversation to launch and beyond, backed by our team of strategists, designers, developers and marketers. No hand-offs, and no being passed around.
About usWho owns the website, app and designs?
You do. Your domain, hosting accounts, code, brand files and designs are yours, set up in your name. If you ever want to take it in-house or move on, you can.
Do you help after launch?
Yes. We offer ongoing support covering hosting, updates, backups, changes and marketing, month to month with no lock-in contract. Or we hand everything over and train your team.
Ask about supportDo you only work with Canberra businesses?
We’re based in Canberra and love working with local businesses, but we work with clients right across Australia. Most of our work happens over video calls, with in-person workshops where they help.
Send us a messageWhat technology do you use?
Whatever suits your business, budget and team, from easy-to-edit website builders to fully custom code. We’ll recommend an approach and explain the trade-offs in plain English.
Get a recommendationWhat does AI and automation cost?
Most automation projects start from $4,000 plus GST, as a fixed-price quote before work starts. We usually begin by automating the one step that wastes the most time, so you see the benefit quickly before deciding what to automate next. Running costs for any AI or software services are set out up front, and the accounts are in your name.
Get a fixed quoteIs our data safe if we use AI?
Yes. Your data stays in your own accounts and systems, and we use business-grade AI services set up so your information isn’t used to train their models. We agree up front what the AI can see and do, keep a record of what it does, and make sure a person approves anything sensitive. We also design around your privacy obligations, such as the Australian Privacy Principles.
Will automation replace our staff?
That’s not the aim. We automate the repetitive work, like re-typing orders, chasing tasks and answering the same questions, so your team can spend their time on customers and the work that needs a person. Your staff stay in control: they see what’s been automated and can step in at any point.
See AI automationTell us what you need. We’ll reply within a day.
Answer a few quick questions and we’ll come back with a fixed quote, or a few questions to firm it up, within one business day. No obligation, no jargon.